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Author Topic: HELP! Can't access our forum after we did a URL redirect!  (Read 664 times)

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Offline skeenliside

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HELP! Can't access our forum after we did a URL redirect!
« on: March 01, 2017, 03:45:07 pm »
We are currently experiencing issue with our newly created forum (buildingsmartcan.createforum.com). Here is what we are trying to achieve:
  Forum was up and running as expected before we added the following DNS redirect from one of our prefix sub-domain
  a.       http://forum.buildingsmartcanada.ca/     - this redirects to 64.79.105.131 (this works fine)
  Once we go to http://buildingsmartcan.createaforum.com/index.php   the page seems to try to resolve back to http://forum.buildingsmartcanada.ca/ >> We can't log in or access any part of our forum because it tries to access this new URL without success.
  • Is it possible to set up this dedicated IP address for our forum?

Thanks,
Susan.

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Offline CreateAForum

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Re: HELP! Can't access our forum after we did a URL redirect!
« Reply #1 on: March 01, 2017, 04:40:45 pm »
Fixed the url works right now.
A dedicated ip would be expensive since I am out of ip's I would need to order them from my datacenter.
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Offline skeenliside

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Re: HELP! Can't access our forum after we did a URL redirect!
« Reply #2 on: March 01, 2017, 06:07:09 pm »
Thank you.  ;D

 

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