Author Topic: Newsletter  (Read 184 times)

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Offline mickjav

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Newsletter
« on: June 29, 2020, 12:08:36 pm »
I have just sent out my monthly  HTML newsletter but found the first time I sent it no mail was recieved by the primary members.
I have found out what the problem is and that is on the groups I normally select All but when sending his time nobody recieved there message so I unselected all the groups who don't have members and for my members with AOL accounts they recieved there mail.
BUT
As I have pointed out before when sending to a gmail account No Messages are recieved I have checked "Receive forum newsletters, announcements and important notifications by email" These as before are ticked I have also checked my gmail for any setting that may be preventing them being received and have found nothing.
This does mean half if not more are not recieving a newsletter??

regardsmick

Offline CreateAForum

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Re: Newsletter
« Reply #1 on: June 29, 2020, 03:31:28 pm »
Hmm I did a test with a gmail member. I received the mail.
Can you do another test then pm me the email address of gmail that was going to and will try to view the log.
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Offline mickjav

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Re: Newsletter
« Reply #2 on: June 29, 2020, 03:51:58 pm »
Done Thanks
mick

Offline mickjav

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Re: Newsletter
« Reply #3 on: June 29, 2020, 04:05:51 pm »
Could it be that one of the listed members email address is no longer valid and is producing an error which is causing the loop to terminate
mick

Offline CreateAForum

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Re: Newsletter
« Reply #4 on: June 29, 2020, 04:07:51 pm »
No shouldn't be an issue. Invalid emails are not detected while sending. Only after a bounce back message is received.
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Offline mickjav

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Re: Newsletter
« Reply #5 on: June 29, 2020, 04:15:12 pm »
K
Dont know if it'll help I'm using window 10 with Firefox but I could use another system with another browser next month if you haven't found the prolem?

Offline CreateAForum

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Re: Newsletter
« Reply #6 on: June 29, 2020, 04:21:48 pm »
I use the same. Wouldn't be a browser problem if there was an issue.
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Offline mickjav

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Re: Newsletter
« Reply #7 on: June 29, 2020, 04:23:25 pm »
I'm checking with a few other to see if they recieved there's at the moment just waiting for them to come online.
mick

Offline mickjav

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Re: Newsletter
« Reply #8 on: June 29, 2020, 04:33:17 pm »
When I sent my newsletter it was sent to all I don't thnk aybody has disabled it so It should have sent 78 messages.

 

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