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Offline richy

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forum not allowing member login
« on: August 09, 2013, 09:01:07 pm »
all of our irish members cannot access our site after the latest rounds of down time

all they get is 'Please contact the forum owner.'



any urgent solutions?

http://www.ultimate-dream.co
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Offline dog

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Re: forum not allowing member login
« Reply #1 on: August 10, 2013, 12:02:31 am »
we have been down again , 3rd time today what is going on with the serversupport
not only irish this time but all members,
as per the site above.
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Offline CreateAForum

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Re: forum not allowing member login
« Reply #2 on: August 10, 2013, 12:11:23 am »
Quote from: dog on August 10, 2013, 12:02:31 am
we have been down again , 3rd time today what is going on with the serversupport
not only irish this time but all members,
as per the site above.
What error message and what is your site url?


All forums are online right now.
If you get "'Please contact the forum owner.'" that means your ip is banned due to spam list. I can disable that system but need the forum url
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Offline dog

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Re: forum not allowing member login
« Reply #3 on: August 10, 2013, 12:18:17 am »
forum url is as above and i am the owner,
it is not just myself affected but all members ?
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Offline CreateAForum

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Re: forum not allowing member login
« Reply #4 on: August 10, 2013, 12:25:04 am »
I can access it.
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Offline dog

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Re: forum not allowing member login
« Reply #5 on: August 10, 2013, 12:26:23 am »
yes we are back up and running now , but downtime is getting more frequent
is the a server problem ??
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Offline richy

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Re: forum not allowing member login
« Reply #6 on: August 10, 2013, 12:27:54 am »


we also keep getting this message

 Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

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Offline CreateAForum

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Re: forum not allowing member login
« Reply #7 on: August 10, 2013, 12:32:31 am »
Quote from: dog on August 10, 2013, 12:26:23 am
yes we are back up and running now , but downtime is getting more frequent
is the a server problem ??

yes it is an unknown issue at this not sure the cause.

All I can do is try different setups and see if it helps or not.
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Offline dog

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Re: forum not allowing member login
« Reply #8 on: August 10, 2013, 12:34:10 am »
ok thank you for your help m8
what do you suggest ?
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Offline CreateAForum

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Re: forum not allowing member login
« Reply #9 on: August 10, 2013, 12:36:30 am »
Just have to keep waiting I made more changes but just have to see if it crashes again or not.
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Offline dog

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Re: forum not allowing member login
« Reply #10 on: August 10, 2013, 12:38:05 am »
ok , again thanks for your help, will let you know how it goes over next few days  ;)
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Offline dog

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Re: forum not allowing member login
« Reply #11 on: August 10, 2013, 12:45:36 pm »
ok, again we have been down all morning
what is the score on the server
when it goes down I cant even contact the support forum as that goes down too
is it possible to give me an email address for contact ??

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Offline CreateAForum

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Re: forum not allowing member login
« Reply #12 on: August 10, 2013, 12:46:39 pm »
No one to contact at that time I am asleep.
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Offline dog

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Re: forum not allowing member login
« Reply #13 on: August 10, 2013, 12:50:43 pm »
is the problem likely to persist ?
are you any closer to a solution ?
is it down to your anti spam as you first thought ?
having our forum down for such long periods is not good m8 as you will prob hear from others too.

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Offline CreateAForum

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Re: forum not allowing member login
« Reply #14 on: August 10, 2013, 12:52:40 pm »
Not sure I keep trying fixes and see if it helps or not just have to wait and see if it crashes or not.
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